Smith.ai

Smith.ai provides a hybrid AI-and-human virtual receptionist service designed for law firms. The service handles incoming phone calls 24/7, conducts initial client intake, answers common questions, schedules appointments, and routes calls based on urgency and type. The combination of AI and live humans means callers always get a responsive, professional experience. The intake capabilities are particularly valuable for law firms — Smith.ai agents can qualify potential clients based on your criteria, collect case details, and enter information directly into your practice management system. Integrations with Clio, MyCase, and other legal platforms mean intake data flows seamlessly into your existing workflow. Priced from $292.50 per month, Smith.ai is a significant investment for solo practitioners but delivers clear ROI for firms that are missing calls and losing potential clients. The referral program offers bonuses for referred clients, providing an affiliate opportunity.